Patient and Family Advisory Council for Quality (PFACQ)

In the U.S.

“It is so encouraging when members of MSK’s internal teams ask me for my input. I can see firsthand that it directly benefits future cancer patients.” — Abdullah, Patient

Memorial Sloan Kettering Patient and Family Advisory Council for Quality (PFACQ) member Tom Chiusano

“As PFACQ has grown, so has our ability to positively impact the patient and caregiver experience. Giving back to MSK has become my second-highest priority — second only to my family.” — Tom, Patient

Memorial Sloan Kettering Patient and Family Advisory Council for Quality (PFACQ) member Jennifer James

“After my daughter completed treatment, I promised to help other patients and caregivers. Through PFACQ, I’ve made things a little better for those who have followed in my footsteps.” — Jennifer, Caregiver

Memorial Sloan Kettering Patient and Family Advisory Council for Quality (PFACQ) member Frank Licciardi

“Through PFACQ, patients like me can give back by offering our time, ideas, and insights — all of which are transformative in improving how patients are cared for at MSK.” — Frank, Patient

Memorial Sloan Kettering Patient and Family Advisory Council for Quality (PFACQ) member Sabine Schwab

“My oncologist suggested PFACQ as the next step in my patient advocacy efforts. Since joining, I have been able to incorporate my perspective into MSK’s projects, processes, and committees.” — Sabine, Patient

Memorial Sloan Kettering Patient and Family Advisory Council for Quality (PFACQ) member Tanya Zvonkin

“It is an honor to serve the community that saved my life. Volunteering with PFACQ allows me to use my patient experience to make future patient journeys easier.” — Tanya, Patient

Memorial Sloan Kettering Patient and Family Advisory Council for Quality (PFACQ) member Srinivas Pai

“Only through PFACQ can I directly help shape the ideas and decisions that ultimately impact the patient and family member experience.” — Srinivas, Patient

Founded in 2015, the Patient and Family Advisory Council for Quality (PFACQ) at MSK is a partnership of current and former patients, family members, caregivers, and clinical and administrative staff. In order for every patient, family member, and caregiver to experience state-of-the-art cancer care that is safe, responsive, compassionate, efficient, collaborative, transparent, and respectful, we seek to integrate the patient, family, and caregiver perspective into every aspect of MSK’s efforts to prevent, diagnose, treat, and cure cancer. We are sponsored by the Division of Quality and Safety.

The Dynamic Nature of Patient Goals of Care

Watch the 2024 PFACQ panel discussion on the importance of developing an ongoing dialog regarding goals of care, patient values, and daily activities throughout the patient journey.

Watch now

We Want to Hear from You

Are you interested in becoming a patient or family advisor? Please review our frequently asked questions or apply today.

Diversity is at the heart of PFACQ’s structure and helps drive its recruitment approach. Advisors with all backgrounds are welcome as we look to diversify across gender, age, race, ethnicity, socioeconomic status, disease type, and treatment type.

For more information or questions, please contact us at pfacq@mskcc.org.

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Patient and Family Advisory Council for Quality (PFACQ)

We Want to Hear from You